Shipping policy
Shipping Policy
We aim to process and dispatch all orders as quickly as possible.
Processing Times
Orders are typically processed within 1–2 working days.
Orders placed on weekends or bank holidays will be processed on the next working day.
UK Shipping
We offer the following shipping options within the United Kingdom:
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Standard Shipping (Small Items): from £1.99
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Standard Shipping (Clothing & Larger Items): £4.99
Shipping costs are calculated at checkout based on the items in your order.
Delivery Times
Estimated delivery times:
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Standard Shipping: 2–3 working days
Please note that delivery times are estimates and may vary depending on the postal service.
Shipping Methods
We primarily use Royal Mail for deliveries.
Some orders may be sent using untracked services for smaller items. If tracking is included, details will be provided once your order has been dispatched.
Click & Collect
We offer free local collection from:
The Pro Shop
Sandford Springs Hotel & Golf Club
RG26 5RT
Orders are usually ready within 1–2 working days. You will receive an email notification when your order is ready for collection.
Please bring your order confirmation when collecting your order.
Delays
While we aim to deliver within the estimated timeframes, delays may occasionally occur due to factors outside of our control (such as postal delays or peak periods).
Incorrect Address
Please ensure your delivery address is correct at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions about shipping, please contact us at: